New to the Animas® insulin pump?
This program is designed just for you! If you’ve got questions or need a little reassurance, then we’re here for you.
We know there’s a lot of information to absorb when you get a new pump, so it’s natural to have follow-up questions, or think of something that may not have come up during your training session. That’s why we created HERE4YOU, the pump education program that calls YOU.
HERE4YOU is happy to help.
Here’s what you’ll get:
1-on-1 conversations with Certified Diabetes Educators who can offer information and answer questions about insulin pump therapy.
Flexible and proactive support that calls you, or emails you, and works around your schedule.
We’ll Call You Soon!
Your HERE4YOU coach will contact you about 6 weeks after you receive your pump. Can’t wait? For more information call 1-877-937-7867 extension 3798 or email [email protected]
What’s on your mind?
Our pump coaches provide guidance on the most common pump therapy topics, while answering your questions. Here are some sample topics we can talk about:
- understanding your personal pump settings
- using features such as Temporary Basal and Combo Bolus
- maintaining healthy infusion sites
We can’t wait to connect with you!
Program is intended for providing additional education and training only and does
not replace diabetes management or treatment with your healthcare provider.
IMPORTANT SAFETY INFORMATION: The Animas® Vibe® Insulin Pump and CGM System is intended for the delivery of insulin and for continuous glucose monitoring (CGM) for the management of insulin-requiring diabetes. The Animas® Vibe® System’s CGM, which includes the Dexcom G4® PLATINUM Sensor and Transmitter, is indicated for detecting trends and tracking patterns in persons age 2 and older. The system is intended for single patient use and requires a prescription.
CONTRAINDICATIONS: Insulin pump therapy is not recommended for people unwilling or unable to test their blood glucose four to six times per day, unwilling or unable to see their healthcare professional regularly, or whose vision or hearing does not allow recognition of pump alerts, warnings, and alarms. The Animas® Vibe® Insulin Pump must be removed before MRI or CT scan, and the Dexcom G4® PLATINUM Sensor and Transmitter must be removed before MRI, CT scan, or diathermy treatment. Taking acetaminophen-containing medications while wearing the sensor may falsely raise sensor glucose readings.
WARNINGS: Connecting to the pump before receiving the necessary training could result in serious injury or death. Younger children may inadvertently press the pump buttons and deliver insulin, which can lead to hypoglycemic events. Caregivers are responsible for helping to ensure safe and effective delivery of insulin to people in their care, including using the safety features on the Animas® Vibe® System to help prevent injury. CGM glucose readings are not to be used to make treatment decisions. The sensor and transmitter do not replace a blood glucose meter. The sensor and transmitter are not to be used during pregnancy or while on dialysis. Sensor placement is only approved for sites under the skin of the belly (abdomen) in adults and the belly or upper buttocks for ages 2 to 17 (pediatrics). Patients should seek professional medical help if a sensor breaks and no portion of it is visible above the skin, or if there is infection or inflammation. Any broken sensors or adverse events should be reported to Customer Service. Contact Customer Service at 1-877-937-7867 or visit www.animas.com/importantsafetyinformation for detailed indications for use and safety information.